> ## Documentation Index
> Fetch the complete documentation index at: https://docs.parallellabs.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Dashboard

> The Dashboard gives you a bird's-eye view of how your AI employees and campaigns are performing. See key metrics, track usage, and identify what's working.

The Dashboard gives you a bird's-eye view of how your AI employees and campaigns are performing. See key metrics, track usage, and identify what's working.

***

## Accessing the Dashboard

1. Select a company from the sidebar
2. Click **Dashboard** (it's usually the first item)

***

## Understanding Your Metrics

### Sequence Performance

If you're running email or LinkedIn sequences, you'll see these key numbers:

| Metric              | What It Means                         |
| ------------------- | ------------------------------------- |
| **Members**         | Total people in your sequences        |
| **Emails Sent**     | Number of emails delivered            |
| **Opens**           | How many people opened your emails    |
| **Clicks**          | How many clicked a link in your email |
| **Replies**         | How many responded                    |
| **Pending Actions** | Actions waiting for your approval     |

**Tip:** Click on any metric card to see more details.

### Open Rate & Click Rate

These percentages help you gauge how engaging your content is:

* **Good open rate:** 20-30%
* **Good click rate:** 2-5%
* **Good reply rate:** 1-3%

If your rates are lower, try:

* Writing more compelling subject lines
* Personalizing your messages
* Testing different send times

***

## The Usage Chart

The bar chart shows your credit usage over the past 30 days. This helps you:

* See usage trends over time
* Identify busy periods
* Plan for future needs

### Reading the Chart

* **X-axis:** Days of the month
* **Y-axis:** Credits used
* **Bars:** Daily credit consumption

Hover over any bar to see the exact number for that day.

***

## Feature Usage Breakdown

See which features your team uses most. This pie or bar chart shows usage by feature:

* Chat conversations
* Image generation
* Document processing
* Sequence sends
* And more

This helps you understand where your credits go and what features provide the most value.

***

## Usage Leaderboard

If you have team members, the leaderboard shows who's using the platform most:

| Column       | What It Shows            |
| ------------ | ------------------------ |
| **User**     | Team member's name       |
| **Usage**    | Their credit consumption |
| **Activity** | Number of actions taken  |

This helps identify power users and ensure the platform is being adopted across your team.

***

## Pending Approvals

Some sequence actions require your approval before they're sent. You'll see a count of pending items on the Dashboard.

### Reviewing Pending Actions

1. Click **Pending Actions** on the Dashboard
2. Review each message or action
3. Click **Approve** to send it, or **Reject** to cancel

**Why approvals exist:** To ensure AI-generated messages are accurate before they go out to real people.

***

## Additional Stats

### Smart List Stats

See an overview of your list activity:

* Total lists created
* Total rows across all lists
* Recent list actions

### Inbox Stats

Monitor your email health:

* Emails sent this period
* Emails received
* Bounce rate
* Reply rate

### Content Stats

Track your content creation:

* Content pieces created
* Content published
* Content in draft

***

## Filtering Your View

### Company vs. Platform View

If you have access to multiple companies, you can switch views:

* **Company:** See metrics for the selected company only
* **Platform:** See combined metrics across all your companies

Use the toggle at the top of the Dashboard to switch.

### Date Ranges

Some charts allow you to change the time period:

* Last 7 days
* Last 30 days
* This month
* Custom range

***

## Refreshing Data

Dashboard data updates automatically, but if you want the latest numbers:

1. Click the **Refresh** button (usually a circular arrow icon)
2. Wait for the data to reload

***

## Tips for Using the Dashboard

1. **Check daily** - A quick glance each morning helps you catch issues early
2. **Watch for trends** - Sudden drops in open rates might indicate deliverability issues
3. **Compare periods** - Is this month better than last month?
4. **Act on insights** - If something's not working, make changes

***

## Frequently Asked Questions

**Q: Why don't I see any data?**
A: If you're new, you may not have any activity yet. Start sending sequences or chatting with AI to generate data.

**Q: How often does the dashboard update?**
A: Most metrics update in real-time or within a few minutes.

**Q: Can I export this data?**
A: Currently, dashboard data is view-only. For detailed reports, check individual features like Sequences for export options.

**Q: Why are my open rates so high (or low)?**
A: Open tracking isn't 100% accurate due to email client privacy features. Focus on trends rather than absolute numbers.

***

## Next Steps

* [Learn about Sequences →](/workflow-features/sequences)
* [Manage Smart Lists →](/workflow-features/smart-lists)
* [Check your Inbox →](/workflow-features/inbox)