Create a new support ticket.
Submit a bug report, feature request, question, or other support issue. The ticket is scoped to the authenticated user and company.
Authorizations
Company API key - scoped to a specific company. Generate from the Integrations page in your dashboard.
Body
Ticket details
Request body for creating a support ticket
Short summary of the issue or request
Detailed description of the issue or request
Ticket type (one of: bug, feature_request, question, other). Default: question
Severity (one of: low, medium, high, critical). Default: medium
Attachment references (platform image IDs, document IDs, or {type, id, name} objects)
Response
The created ticket
Support ticket object
Ticket ID
Associated company ID (may be null for general tickets)
User ID of the ticket creator
Whitelabel instance ID if submitted from a whitelabel domain
Ticket subject
Ticket description
Severity (low, medium, high, critical)
Status (open, in_progress, resolved, closed)
Ticket type (bug, feature_request, question, other)
Attachment objects with type info
Final support response when resolved
ISO timestamp when the ticket was resolved
User ID of the resolver
ISO timestamp when the ticket was created
ISO timestamp when the ticket was last updated

