Create a new support ticket.
Submit a bug report, feature request, question, or other support issue. The ticket is scoped to the authenticated user and company.
Authorizations
Company API key - scoped to a specific company. Generate from the Integrations page in your dashboard.
Body
Ticket details
Request body for creating a support ticket
Detailed description of the issue or request
Short summary of the issue or request
Attachment references (platform image IDs, document IDs, or {type, id, name} objects)
Severity (one of: low, medium, high, critical). Default: medium
Ticket type (one of: bug, feature_request, question, other). Default: question
Response
The created ticket
Support ticket object
Attachment objects with type info
Associated company ID (may be null for general tickets)
ISO timestamp when the ticket was created
Ticket description
Ticket ID
ISO timestamp when the ticket was resolved
User ID of the resolver
Final support response when resolved
Severity (low, medium, high, critical)
Status (open, in_progress, resolved, closed)
Ticket subject
Ticket type (bug, feature_request, question, other)
ISO timestamp when the ticket was last updated
User ID of the ticket creator
Whitelabel instance ID if submitted from a whitelabel domain

