List support tickets accessible to the authenticated user.
curl --request GET \
--url https://api.parallellabs.app/api/v0/support/tickets \
--header 'X-API-Key: <api-key>'import requests
url = "https://api.parallellabs.app/api/v0/support/tickets"
headers = {"X-API-Key": "<api-key>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};
fetch('https://api.parallellabs.app/api/v0/support/tickets', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.parallellabs.app/api/v0/support/tickets",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.parallellabs.app/api/v0/support/tickets"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("X-API-Key", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.parallellabs.app/api/v0/support/tickets")
.header("X-API-Key", "<api-key>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.parallellabs.app/api/v0/support/tickets")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["X-API-Key"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"tickets": [
{
"id": "<string>",
"companyId": "<string>",
"userId": "<string>",
"whitelabelId": "<string>",
"subject": "<string>",
"description": "<string>",
"severity": "<string>",
"status": "<string>",
"ticketType": "<string>",
"attachments": [
"<string>"
],
"response": "<string>",
"resolvedAt": "<string>",
"resolvedBy": "<string>",
"createdAt": "<string>",
"updatedAt": "<string>"
}
],
"pagination": {
"page": 123,
"per_page": 123,
"total_count": 123,
"total_pages": 123,
"has_next": true,
"has_prev": true
}
}{
"error": "<string>"
}{
"error": "<string>"
}Support
List support tickets accessible to the authenticated user.
Regular users only see their own tickets. Supports filtering by status, ticket type, severity, free-text query, and pagination.
GET
/
api
/
v0
/
support
/
tickets
List support tickets accessible to the authenticated user.
curl --request GET \
--url https://api.parallellabs.app/api/v0/support/tickets \
--header 'X-API-Key: <api-key>'import requests
url = "https://api.parallellabs.app/api/v0/support/tickets"
headers = {"X-API-Key": "<api-key>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};
fetch('https://api.parallellabs.app/api/v0/support/tickets', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.parallellabs.app/api/v0/support/tickets",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.parallellabs.app/api/v0/support/tickets"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("X-API-Key", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.parallellabs.app/api/v0/support/tickets")
.header("X-API-Key", "<api-key>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.parallellabs.app/api/v0/support/tickets")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["X-API-Key"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"tickets": [
{
"id": "<string>",
"companyId": "<string>",
"userId": "<string>",
"whitelabelId": "<string>",
"subject": "<string>",
"description": "<string>",
"severity": "<string>",
"status": "<string>",
"ticketType": "<string>",
"attachments": [
"<string>"
],
"response": "<string>",
"resolvedAt": "<string>",
"resolvedBy": "<string>",
"createdAt": "<string>",
"updatedAt": "<string>"
}
],
"pagination": {
"page": 123,
"per_page": 123,
"total_count": 123,
"total_pages": 123,
"has_next": true,
"has_prev": true
}
}{
"error": "<string>"
}{
"error": "<string>"
}Authorizations
CompanyApiKeyBearerAuth & CompanyId
Company API key - scoped to a specific company. Generate from the Integrations page in your dashboard.
Query Parameters
Filter by status. Accepts a single value or comma-separated list (values: open, in_progress, resolved, closed)
Filter by ticket type (bug, feature_request, question, other)
Filter by severity (low, medium, high, critical)
Case-insensitive text search across ticket subject and description
Page number (default: 1)
Items per page (default: 20, max: 100)

